Q1 | How to unbox and assemble the ErgoFlip Chair?
Refer to ErgoFlip guide book that you receive on purchase or watch this video
Q2 | How to pump and release air from Active Surface?
Please watch this quick video
Q3 | How often should I flip to my Break-Out Active Seat?
Recommend a postural change every 1 to 2 hours. Refer to "How to Use" page for more information 
Q4 | How to best FLIP my Cushion?
Please watch this video
Q5 | How long should I sit on my motion cushion?
This may vary to the individual. Refer to "How to Use" menu for more information
Q6 | How should I use my Break-Out Active Seat?
By simply sitting to allow your natural postural movement or the option to combine gentle exercises refer to "Sit Active Program" menu
Q7 | Can I remove my Break-Out Active Seat?
We recommend you don’t unless you need replacement.
Q8 | What does AFRDI approved components mean? 
Relevant mechanisms and other components have been independently tested to ASNZS 4438:1997 by Furntech-AFRDI to comply to Australian standards. Refer to "Certifications" menu
Q9 | What does my warranty cover?
Refer to warranty section in this link
Q10 | How to apply the active cushion cover
Please watch this video